Penance Priest

Discipline Priest Blog

Showing posts with label leadership. Show all posts
Showing posts with label leadership. Show all posts

Hope your summer has been fantastic! Mine certainly has.

This isn't exactly a "closing up shop" post... just touching base during this amazing period of transition for me. See, First Life has taken every possible turn for the better, and all cylinders are firing at full speed. It's hard to even consider going online at the moment, because there are simply so many incredible opportunities opening up right now. There's nothing to escape from, and no way to see a three-hour raid holding a candle to community building, or developing wonderful and significant relationships, or refining and actualizing my life's purpose. Yes, it sounds grandiose, but there you go. Raiding has taken a distant back seat for the moment.

Luckily, this is the perfect time to be taking a break from the game. Not much needs to be said that hasn't been hashed out a million times over the last month or so. It's just a major lull in the WoW adventure.

I expect to return come Cata. Whether or not I'll be as passionate or committed to the Priesthood remains to be seen.

In parting, I had planned to offer my retrospective analysis of the WotLK experience. But instead, I'll leave you with a post that Beaute, my former GM, wrote on the Azuremyst realm forums earlier this summer. She's as insightful and intelligent as anyone I know. Here she distills one key dimension of what happened with this expansion in a way that only a perceptive, cool-headed GM could.

I think my biggest gripe about this expansion is the exact opposite of my BC gripe.

In BC, our server had about 3-4 guilds alliance-side (at any point) who were hitting the more difficult raids. Those guilds had trouble recruiting people because they were so far behind gear-wise. When those guilds did the end of Karazhan + Gruul & Magtheridon (and needed full Karazhan gear), almost everyone else was on the first few bosses in Karazhan (and still partially in blues). When those guilds were on SSC / TK, everyone else was in Karazhan gear, etc. Mid-level guilds had to implode because, by the time the 3-4 guilds got to MH & BT, they couldn't take applicants to the raids as the applicants were so, so, so undergeared. Several members of our guild never got credit for Illidan on their mains as they had to bring healers & rely on their knowledge of the fight so we could clear the instance.

In an attempt to rectify this imbalance (among other reasons), Blizzard brought us WotLK where everyone can get gear almost immediately. While it has been a blessing to be able to recruit people with gear that will allow them into the current instance, it has basically removed the need for guilds. Many people have confided that they prefer pugging rather than being "expected" to show up at a certain time & they can do that in this expansion & see most of the same content.

As someone who has been an officer of my guild since it was formed in January 2007, I can say that trying to recruit in this expansion has been the least pleasurable aspect of this game in the 5 years I've played it. Many people are arrogant. There are more small & unprogressed guilds. Everyone is running with bare bones crews, it seems. And, worst of all, the general chat in the most progressed instance is AWFUL. Seriously, it's bad.

tl:dr summary - BC had too much gear disparity. WotLK has not enough. Recruitment sucks. So does ICC general chat.

Enjoy the colors, those of you still in places that have fall beauty! I miss the northeast already, but I think Cali and I are in for a long love affair :)

I was speaking with Jessabelle last week about why I haven’t started my own guild. She wasn’t the first person to ask, or the fifth. And it’s something that I struggled with quite a bit over the years. I always knew why I didn’t want to do it, but recently I learned some interesting vocabulary that helps define the territory. It comes from a fantastic book on small business called The E-Myth, by Michael Gerber.

The myth

We all believe that small businesses are started by entrepreneurs. Well, it turns out that this isn’t true; not for the vast majority of businesses. Usually, the person who starts a business is a technical expert of some kind – a programmer, baker, seamstress, accountant, you name it – who experiences what Gerber calls an “entrepreneurial seizure.” One day you wake up frustrated with your job, with your boss, with your lack of success, and decide to strike out on your own. This fit of urgency is irresistibly logical, full of emotional intensity, and holds the promise of an incredible future. Freedom and success are right around the corner!

The problem is that technicians aren’t business people. They start their business, then realize that they don’t have any idea what they’re doing! They’re top-notch bakers/accountants/programmers, but don’t know the first thing about marketing, management, bookkeeping, or any of the other skills you need to have to be a successful businessperson. In short order, their lack of business skills turns a venture that was intended to be the key to their freedom into a ball and chain.

Great technicians do not automatically make great business people. They can of course become great business people, but they rarely start out as such. And more to the point, the desire to start a business does not mean that one has any idea what one is doing. You’re just a fantastic baker in the midst of a seizure, that’s all.

Your guild

Did you start your guild in this way? Were you an excellent raider, stymied in progression, unsatisfied with the social environment, or otherwise looking for more than your guild was providing? Did you decide you could do it better on your own? Did you partner with another good friend and excellent raider to share the burden that you somehow knew you didn’t want to bear alone?

You brought your friends in. You recruited. You proved your worth. You built a name or yourself and your guild.

And then the management questions came up; issues that had nothing to do with building a synergistic raid composition, or your max-dps rotation. Issue like loot allocation. Officer promotions. Inter-personal tension. Guild bank management. How hard to push people, when to back off. Paying attention to individual and group morale, with all its subtle manifestations.

What about cliques? Did you see them form? Did you let them happen, or intervene to ensure they never got too solidified? Or did you just hope for the best, staying hands-off because, well, you just aren’t in this to get enmeshed in personal problems?

How did you handle ensuring you had a large enough roster, but not too large? How & when to bench people? If you’re a 25-man guild, how do arrange 10-man groups? Do you rotate in those who don’t fit into the neat 10-man packages?

None of this has anything to do with being a great raider. You can know everything about your class – heck, you can know everything about all the classes – and still fail at people. I don’t mean to make it sound tragic or anything. It’s just a completely different skill set from whatever it is that makes you a great player.

Management comes naturally to some. Most of us struggle with it. And most people who start guilds aren’t interested in management, don’t want to deal with the challenges it brings. They want to have fun. They want to raid. But they don’t want to pay the price for “owning their own business.”

The “G-myth”

This has nothing to do with the casual/hardcore spectrum. Every guild, no matter how casual, is a collection of people. And if your guild is to succeed, by any normal definition, it must satisfy the people in the guild. Obviously, the guild must meets its goals (amount of progression, for instance), but it must also find ways to navigate the people-issues I raised above. If you progress but don’t bring your people with you, your guild will never thrive, which means it will never reach its potential. If it were a business, it might make money, but it would never be successful.

Is your guild a success? Not just in terms of the number of bosses downed, but as a guild? Are your guild leaders more than raid leaders, but people managers? Do they inspire greatness in those around them? Do they create an environment of team spirit, of positivity, even when the going is tough? Do they appropriately reward greatness and punish failure along the lines that you would expect, given the nature of your guild? Do you feel completely essential to your guild’s success, its character, its growth?

Do you love your guild?

So I got Mad Skill on 10-man last night. How exciting is this? It's very exciting, since I hadn’t even killed Anub10h before. How impressive is it? Well, not impressive at all. This late in the game, we're all geared to the teeth, mostly in 25-man stuff (including some 264s). And even though there were plenty of 232 alts in the run, the players behind the toons were very experienced in the content. Insanity was the goal, and it could very well have happened with this group, but for a few minor mistakes. Which is, after all, what Insanity is there to prove: that you can pull it off without mistakes.

I missed two full tiers of content: hard-mode Ulduar and heroic ToC. So now I'm on a new server, in a guild that's young but shit-hot, and where people are mostly just after One Light (for drakes) and Insanity (for pride, and the cloaks are damn good too). I'm getting whisked along as part of our “get to know each other” phase. It wouldn't be fair to say I'm being carried, but it wouldn't be entirely inaccurate either. I'd never seen Firefighter before, nor the Animus, nor limited-ice Anub. My experienced guildies are making it happen; I'm just following along, doing my healy thing, and snapping up long-lost achievements.

As of last week I had Iron Dwarf and Heartbreaker. Tonight I might get a drake and Starcaller. So what? Well, like I said, it's nothing to brag about at this stage, but it's still satisfying to recover from months of progression-less farming on my last server. My old guild is a fairly strong 10-man guild with enough good people to fill up the 25s. The guys in the 10-man core are progressing, and I'm happy for them, and wish them all the best in going as far as they can. I wasn’t in that 10-man core, which meant my raid time was spent farming old content (boring) or attempting 25-man hard modes for which we didn't meet the minimum dps requirements. Too easy or too hard. No one is to blame for this; it's a server issue more than a guild issue. But it basically describes the main reason I've moved on. Again, I’m not trying to dis the great people in my last guild, but I’ve had a lot of “why did you leave”s, and felt the need to clarify.

Never underestimate the Goldilocks effect: the most satisfying content is just right: it provides a challenge, but not too much, and not too little. I can't tell you how important this aspect of the game is, especially for those in management roles. Keeping your raiders happy is not about giving them loot; it’s about keeping them on this “just right” edge of progression, wherever that may be for your group. I'm convinced that my new guild will stay on the Goldilocks edge for a long time, and this is pure win. With the right amount of ever-increasing challenge, on content that gives you the right chance to succeed if you give it your all...that's when you start to flow, start to really have fun, and start to remember why you play in the first place.

I first met Matron on the Plusheal forums. I believe it was in a heated debate about the viability of Greater Heal for tank-healing discipline priests. I was only a provocateur, but he was debating with gusto against some staunchly anti-GH forces, and doing it calmly, articulately, and convincingly. I was impressed, and continued to pay attention to his posts on that site. After I posted my article on stats for tank healers, he PM’d me, asking if he could quote my blog in his rebuttal, to be posted in an undisclosed location, perhaps public and perhaps not. This made me both eager for dialogue and nervous as hell.  When he failed to make good, I took it upon myself to write the article I suspected he wanted to write himself, on intellect for disc priests.

So, the inaugural entry in this Q&A series belongs to Matron. He’s not only a world-class discipline priest, but he is the guild leader of Ladies of Destiny, an endgame progression guild on Scarlet Crusade. He is also one of the authors of the new LoDBlog, which offers an endgame perspective on current raid and class mechanics.

 

PP: How long have you been raiding?

Matron: I’ve been raiding with LoD since summer 2005. We started in ZG, which served as a great introductory raid. I’ve raided seriously as almost every spec imaginable, even holy dps in Vanilla WoW.

PP: What level of content are you at now? Do you normally raid at the edge of progression? How many hours per week do you raid?

Matron: We’ve cleared ToGC 25 man, so we’re focusing on clearing with 50 attempts left and waiting on ICC. LoD didn’t start as a progression, or even raiding, guild but over the course of time we’ve built ourselves into an endgame progression guild. We’re not competing for World Firsts or anything like that, but we’re consistently raiding the most difficult content that the game has to offer. We’re scheduled for 4 nights of raiding, 16 hours total, but with the new limits on attempts being introduced and the general lack of new content it becomes a challenge to fill those hours. One thing we've started to do is to run two regular ToC 25 runs each week, splitting mains between the two runs, for more chances at weapon/trinkets so that everyone can be in BiS for ICC.

PP: Do you lead raids? How does that affect your healing during a raid?

Matron: Yes I’m the raid and guild leader of LoD, leading our 25 man raids. I’d like to say that leading doesn’t hurt my personal healing, but it certainly does. Any time you have to concentrate on anything but your main role in an encounter it’s going to hurt your performance. Directing the action and pushing your personal performance will always be in conflict.

On the other hand leading a raid does force you to pay attention to everything, meaning that you know when and where everyone will be at all times. This greatly helps anticipatory healing, which is the major strength of the disc spec. Because I’m the person that tells people to go into the Yogg brain room I know exactly which ten people to make sure have PWS on them at those times. This raid awareness extends to runs that I’m not leading, such as some of our 10 man endeavors or even PuGs. In those runs, without having to lead, I’m able to really push my performance, in part because of my experience leading other raids.

It’s a mixed bag really.

PP: Name some of your favorite fights to heal. They don’t have to be from current content.

Matron: Chromaggus – The 2nd to last boss in BWL. I found healing in Vanilla WoW a lot more interesting because of down ranking. All of your spells were similar in effect, single target heals, but varied in mana cost and amount healed. I had 7 single target heals on my bar (2 ranks of Flash Heals, 2 Heals, 3 Greater Heals). Chromaggus was a looong encounter, on the verge of 10 minutes, and he had so many abilities that you couldn’t settle into simply spamming one size heal. There were enrages, frenzies, and breathes that forced you to ramp up your healing at various times. However you had to find a balance where you would be able to keep the tank alive, but also maintain mana over a long encounter. I really enjoyed a straight stand still fight where mana management, heal selection, heal canceling and oo5sr regen were the important components. Now most fights are one flavor or another of “don’t stand in fire” and all the heals are “one rank fits all.”

PP: Your favorite raid?

Matron: My favorite instance of all time was ZG. Back in the early days of WoW, guilds weren’t as organized with recruiting or set schedules. We’d just have people online each night and everyone was really excited to work together on this new instance. Because it was everyone’s first raid we all learned the game and our classes together. ZG had some interesting boss mechanics and an awesome jungle/troll atmosphere. I remember every first kill in ZG feeling like a holiday. I wonder if people have the same “first raid” feeling, now with Naxx or Ulduar completely changing the way they look at the game. ZG and the people I met when I first starting raiding, are probably most responsible for my love of WoW.

PP: Your meta gem. Have you tried others?

Matron: I’m currently using ESD, but, I actually think IED is a lot stronger choice for a meta gem. At the time I socketed +25 SP / +2% intellect I was using dual intellect trinkets and really wanted to see how high I could push my mana. When I upgrade to my next helm (the 258 T9) I’ll go back to 21 int and mana regen.

PP: Do you change glyphs for certain fights? Do you change gear?

Matron: I haven’t changed glyphs in a long while. Disc choices are very limited. I change gear more for HP reasons than any other. For heroic Twins + Faction Champions I sometimes equip some extra stamina gear to give myself wiggle room; when attempting to clear with 50 attempts left in ToGC any death is a bad death.

Swapping gear when speccing holy or disc works sometimes, but only if you have two pieces which are equal ilvl and very specific for each spec. In ToC there really isn’t a huge selection of gear, so often times your ToC gear is BiS for both specs. There are only a few slots where you can drop spirit to pick up a second throughput (crit/haste) or disc friendly stat, gloves off Anub > T9 gloves for example.

PP: Renew? Greater Heal?

Matron: Renew when I’m tank healing, though it’s hardly a priority.

Greater Heal, hell yes! People like to think that flash heal has destroyed GH’s viability. Nothing is further from the truth. GH, when specced for it (which I am), is more HPS and better HPM than FH. I think it’s a HUGE mistake for priests to ignore the GH talents if you’re attempting hard modes. Algalon, Anub, Thorim, Council, and I can only assume a few ICC encounters have very hard hitting tank damage. People like to say that FH is just so much faster and easier to use, but GH gets hasted down with borrowed time to a very reasonable cast time, sub 1.8s. A lot of spells make you choose between HPS and HPM, GH beats FH in both. I could do paragraphs on greater heal…

PP: Do you heal as holy, or full-time discipline?

Matron: I used to swap back and forth per encounter, back before I realized that disc was such a valuable raid healing/absorption spec. Now I’d only switch if another disc priest was in the raid and we were bumping WS debuffs too much.

Discipline is such a strong raid healing spec, every raid’s first priest should be disc.

PP: How do you evaluate a new discipline priest?

Matron: Healers are always tough to judge, because your output is dependent on your raid group. A DPSer will do the same dps in one raid as another, but a healer in a bad group is going to look a lot better than a healer in a good group. Until you’re healing against the people you’re trying out with, meters and logs don’t mean much (though you should be topping your guild's meters before you apply elsewhere).

Disc is especially difficult to evaluate, because the effectiveness of each disc priest is reduced when another disc priest is added to the raid. So having two disc priests joust for PWS applications doesn’t really show you the maximum output of either one. Basically, if I were recruiting a disc priest, I’d let them be the only disc priest and I’d check to see that they were beating the other healers in HPS (counting shields). I know that no meter shows shields exactly, but you can get a good idea from them. A disc priest SHOULD be competitive in combined HPS with other healers.

PP: Do you do all of your own theorycrafting? If so, where (if anywhere) do you share it? And where else do you look for good information or suggestions?

Matron: I suppose you could say I do most of my own theorycrafting, most of it is simple math that any high school student could do. Obviously I’m often helped when people share experiences or new findings. But a lot of experiments you can do on your own. EJ is the most valuable resource, and has been for some time, but that’s not really easy reading for most people. Since the summer I’ve been trying to right some misconceptions on the plusheal forums, having long arguments about the value of meters, HPS, and GH. Most of my recent theorycraft comes from those discussions.

PP: Overall, what is your experience of the discipline priest community?

Matron: Well, I think that you have all types within the community. I’ll say that I have been surprised by a few things, most notably how many people have limited experience or success with raiding yet still preach their methods as gospel. To me, that’s a dangerous situation. Someone asking a question might not know which person to listen to and if the “bad ideas” get repeated often enough people start to believe them.

Phrases such as “GH is too slow,” “The extra healing from GH compared to FH isn’t needed,” “Disc priests are for single target healing,” “If you never go oom then it’s time to stack SP” are all easy for starting players to latch on to and accept as “truths.” But they hurt their development as players and probably doom them to a certain level of raiding for the rest of their careers.

This isn’t the new player’s fault, it’s difficult to navigate the jungle of advice and pick out the pearls of wisdom.

Sometimes those pearls are a little too complex for a newer player and they need an easier to digest message, with accurate information. Even though a lot of the bloggers/posters in the community might not have the experience, I think many do a good job of finding that good advice and presenting it in a “noob-friendly” manner.

I’d think the ultimate goal would be a platform where smart, accurate information was presented in a way everyone could understand. I’m not sure we’re quite there yet, but I see people working towards that. That’s one of the main reasons we’ve launched LoDBlog.

My ultimate pet-peeve is the person that uses the excuse, “Well my way works fine for the content I’m doing.” That may be true, but I think the majority of people searching for this information want to be the best they can be and not just “good enough.” This person effectively wants to put an end to the discussion for no other reason than sheer laziness.

PP: And from left field…You’re stranded on a desert island with an undead rogue you’ve never met. Fight to the death, or partner up despite the communication barrier?

Matron: They’re a rogue! Screw the communication barrier, if you think that’d be my biggest problem with him then you’ve never pvped as a priest! I’d kill a human rogue too! Well… unless there was a desert island 2v2 bracket, then maybe we’d talk.

PP: Thank you very much for taking the time!

Holy cow. We got it! I wish I had grand strategic tips to share with you, but this post is about something else. (Actually here’s a grand strategic tip: keep the tanks alive. You heard it here first!) Mainly though, I’m surprised at how excited I am at having been part of a team that conquered Goldilocks and the Three Bears. I mean, drakes. Yeah, drakes. I couldn’t sleep, and I’m having a hard time at work today. WOOOT!

The setup

On our previous attempts we got very close. Enough that I was convinced we’d have it in one more solid night of working on it. Unfortunately I would be missing that raid for other commitments. So needless to say I was disappointed that I wouldn’t be part of (what I expected would be) our guild first. And on our kind-of-sorry server, only three other guilds, both factions included, have done it.

I logged on 3 hours after raid time, just to check mail and say hi, see how it went. Before I could say boo there was a raid invite from the GM. Whoa, ok cool! At the same time I noticed our raid leader/officer logging off his priest and onto his mage. My first guess was confirmed in raid chat: they had been struggling for 3 hours, gotten him tantalizingly close (3 drakes down but no healers left when they got to Sarth himself), and needed a different healer. I just joined this guild, so I don’t actually know how well our raid leader plays his priest, but his mage is crazy good. I was honored that they felt I’d make enough of a difference that they were willing to stay late to give it another shot.

The kill

It took fifteen minutes. Probably the longest boss fight I’ve ever done. It was damn solid, with maybe six or seven dead by the end of it, and it only took one attempt. (Well, one attempt after I joined, probably closer to ten attempts for everyone else…) I’m convinced we’ll repeat it pretty easily. Voidwalker tank, 65k health before the debuff, made my job almost easy for most of the fight. The warlock who made it happen won the roll for the mount. Perfect.

What is Disc anyway??

After the fight I checked my raid leader’s priest out on armory to see what the big fuss was about replacing him. His gear was a mix of the awesome and the old, some Naxx25 and some T6. Should easily be serviceable by a skilled player though. Then I checked out his talents. Have a look.

http://www.wowhead.com/?talent=bxIMuhMtresifRxbx

Say it with me. Oh. Mygod.

Yes, it’s a discipline spec. But wow…it looks like an oddball pvp spec, maybe thrown together before a fast arena match. Hard to know why one would put that many points in the disc tree and not take Penance. My only guess is that he’d never used Penance before and did not expect to learn how to use it without practicing.

Ok, so in all fairness, he’s a great raid leader, a super mage, and just an all-around terrific guy. I’m sure he stepped in on his priest because they were short a healer, not because he’s a committed priest. So I’m not really harping on him personally. It just made me realize that even a priest can completely misunderstand the discipline spec. And by that I mean, WOW, so far off the mark that he’s discipline in name only.

He’s not the first. Other disc priests I’ve seen on our server failed in more subtle ways: stacking too much spirit, or missing a few key talents, that kind of thing. Usually I chalk it up to a holy priest wanting to see what the fuss is all about. Which is of course kind of sweet, and certainly a good thing for everyone.

Know thy class! Hell I haven’t had more than 14 points in holy since Penance first appeared on the scene. But I find it terribly important to have some grasp of talents in the holy tree and cookie-cutter holy priest specs.

Ok, just a skitch of ego

This isn’t a “me me” blog; I try to keep it philosophical and practical. But if there’s a time for a little bit of patting myself on the back, I think this qualifies. I’ve had the honor of being called a clutch player more than once. I’ve been called in at the last minute to (hopefully) save a failing raid twice on Kel, once on Sapph, and back in the day on Nightbane. Anyone who’s paying attention in my raids knows that I don’t top meters and never will; certainly if you’re reading this blog you understand that as a fundamental mechanic of the discipline spec. So what is it that makes someone clutch if not massive HPS? Is it all my shiny purples?

Well just imagine you were there at the start of the S3D raid. Our raid leader is on his mage, his main, waiting to see if any other healers log on. They knew I wasn’t coming, but I’m sure they were hoping for others to pop in. Nope. “Sigh, ok, I guess I’ll bring out my priest, let’s go!” That, dear readers, is not confidence inspiring. Of course that isn’t all there is to it, but it counts for a lot in a team situation. If you’re not 100% confident in your main tank healer, isn’t there a little part of you that’s scared, maybe already given up?

Someone tell me there’s a reader out there old enough to remember Larry Bird. (He played basketball in the 80s, the decade of A Flock of Seagulls and leg warmers, god help us.) Bird was one of the greatest players ever, whose genius was not his ability to pound the lane through traffic, or hit three-pointers, although he did that and more. What made Bird special was his ability to make other players better. One statistic that he owned was assists. That’s right – even though he was a fantastic rebounder, free-throw shooter, and ball-stealer, his presence on the court was not all about himself and his chart-topping performances. He was a team player. (In basketball, for those not already in the know, an assist is when you give the ball away to someone else to shoot.) Sure, he could trash talk on the court, and he was league MVP three times, so there’s no question he was a star. But he passed the ball like no one else, knew what the other team was doing better than anyone else, and made good players play like great players like no one before or since.

And that, dare I say it, is what makes someone so valuable. They must be able to do their job, and you must be able to trust that they’ll do it with as little ego getting in the way as possible. And if they do it with dignity, confidence, and maybe even style, then you are freed to do your job, without being in any way distracted by doubt.

Hello, my (toon’s) name is Paolo, and I am a team player.

Hm, is that ego? Being proud of being a team player?

A few weeks ago in Nax25, Serene Echoes dropped off Heigan. It’s the sort of thing that turns an intelligent player into a drooling puddle of desire. Gimmegimmegimme. It also is arguably best in slot for a disc priest, especially if you’re not after the hasty boots that drop off Maly25.

One of the three GMs of the guild I was in, Qban, was running the raid. He invited all casters to roll, and in fact, I think every clothy was drooling about as much as I was. I protested rather loudly. As much as a warlock might enjoy all that crit, the mp5 is wasted itemization (wtb Lifetap), the same way +hit would be wasted on a healer. As far as I’m concerned, those are for healing priests and healing priests only. (They’re really itemized for disc, but I would have few qualms rolling against a holy for those boots. However, I might ever so gently point them to Forlorn Wishes that drop off Razuvious…far better for a holy priest.)

Qban was in his “let’s get this shit done” mode, which means any discussion was seen as stalling. Roll roll roll, and as luck would have it, Qban won the boots. (He’s a mage.) Grats.

Ten minutes later, Lof, one of the other GMs, got online. He saw me ranting in guild chat about the insanity of what just happened. He looked at the boots, did 10 seconds of research, then started yelling at Qban for taking them. Turns out the Wyrmrest boots Qban was wearing are far better for a mage than the Heigan boots. Qban withdrew into himself, and didn’t utter a single word for the next hour (which is kind of lame for a raid leader).

All three GMs quit WoW a couple of days later, so there wasn’t a chance to rectify the policy before the guild dissolved. Qban vendored the boots after the raid though. Truly a shame.

And lest you think this is just my outlet for QQing about loot that I should have gotten if justice had prevailed, it ain’t so. Another heal-priest outrolled me anyway. I’m more interested — much more interested — in loot policy than I am in loot.

Individual vs group perspective

Qban was a very good player, creative, alert, knowledgeable. So what went wrong? Well that’s easy: the loot policy was too soft and undefined, and relied on a priority scheme that works for individuals, not groups.

The existing loot policy was simple: roll if the item is an upgrade for your main spec. Armor class was taken into account, so holy pallies weren’t rolling on the cloth healing boots. This type of policy is probably the most common I’ve seen in raids that don’t use a “harder” system like DKP. It works for guild runs as wells as pugs.

In a system like this, it is left to the individual to recognize a main-spec upgrade. And how do individuals make that call? Most likely, they use a ranking site.

There are all sorts of loot ranking sites that people use to create wish lists (Maxdps, Wowhead, Lootrank, etc). And of course, many experts have created customized wish lists for us (Dwarfpriest, Matticus, Shadowpriest.com). The very significant problem is that every one of these sites looks at loot from the perspective of the individual, not the raid. Serene Echoes might show up very high on a warlock’s wish list in Lootrank. And with a soft system that allows the individual to determine their own loot upgrades, that warlock will surely roll. (Grr.) However, it’s the raid leader’s job to take the perspective of the raid, not the individual.

The real problem, as you can see, is that any item that qualifies as best-in-slot for one class will surely be an upgrade for other classes. Naturally, this doesn’t apply only to the absolute best gear, but any item. So we need a raid-oriented policy that takes into account the needs of the individual. Sounds complicated, but it’s actually not.

Defining a policy

There are three ways we can arrive at a solid policy here. One is easy, the other is nearly impossible, and one is riddled with problems.

The easy way is to rely on an outside authority to determine what spec each piece of gear is designed for. That way when something drops, the raid is not in danger of the sort of thing that happened to our group.  Consult the “oracle” to determine who is eligible to roll on an item for their main spec, and if no one of that class/spec is in the raid (or wants the item), check to see what class can roll for offspec.

This frees the raid leader from having to be an expert on all the subtleties of class design. Is that a rogue item, hunter item, or enhancement shammy? Damn…all I know is that they like sharp sticks. But between the different stats and weapon speeds, forget about it. I could always ask the resident sharp-stick-users, but what if there were any disagreement? Who should resolve it, and how? We’d be back in deep water.

If we had an outside authority, it would minimize arguments in the moment. Any challenges would have to be taken up either before or after the raid. Because the raid leader is not making the call, the outside oracle is, so the challenge would be: “we should not be using that oracle!”

The second way to get a solid foolproof policy is to rely on all the individuals in the raid to have two qualities: first, to be high-level authorities on their classes, and second, to place the best interests of the group above their own. So everyone in raid would have to be an unassailable expert on their class, and they would be able to look at any item and determine if it was itemized for their spec. They would know if an item isn’t a bulls-eye (even if it’s an upgrade), and they would have the integrity and courage to pass to the person for whom it is a bulls-eye. They would probably also need to be knowledgeable on all classes and specs in order to know who the bulls-eye actually hits for any given piece of loot. In theory raid members could pool knowledge and discuss (rationally!) when an item dropped.

See why one is easy and one is nearly impossible? I thought so. I don’t mean to imply that it can’t happen ever. I’ve seen it happen, and it’s beautiful and exciting to participate in. But to rely on it as a policy? Are you serious?

In an excellent guild, you could certainly have some amount of those qualities: deep class knowledge, or team-oriented play. However, even in the best of all worlds, having both qualities firmly in place just does not happen. And to be honest, that’s not a problem: all we need is a little structure to hold it together.

The third way is to use a loot council. A loot council is excellent for answering the question “who deserves this gear most?” based on whatever factors you want to include. Typically a loot council would weigh things like: raid attendance, performance, the level of gear being replaced, overall benefit to the raid, etc. It is certainly a group-oriented loot policy, but addresses issues I don’t feel should be addressed during loot rolls. If someone is not participating in enough raids to further the guild’s progress, that should be addressed offline, not in the form of loot lockout. You are also relying on the integrity of the loot council, which is where power lies, and therefore where corruption is seeded. It could work, potentially, but is delicate beyond belief. Again, I’ve seen it in action when it’s working well, but as a policy, we’re in a danger zone.

Enter the Oracle

The Oracle’s name is Kaliban. All rise for the Great Kaliban!

Kaliban’s loot tables have been around since classic raids. They have been used by raid leaders for years. His page explaining the rationale behind his choices is extremely thorough. In other words, he is a well-respected authority.

Each item is ranked into three tiers: first rollers, second rollers, and third rollers. In some cases, the breakdown is simply by armor class. So Belt of False Dignity, for example, is offered first to clothies (mages, locks, and all priest specs), second to leather casters, and third to mail casters. Ruthlessness, as a more typical example, is rated based on which class/spec is most appropriate for those particular stats.

So now, when an item drops, all the raid leader needs to do is look it up on Kaliban and invite the primary classes to roll. A resto druid might have the Belt of False Dignity on their list of potential upgrades, but first roll goes to clothies. A prot warrior might see Ruthlessness as an upgrade, but first roll goes to other specs.

And as I mentioned above, if anyone has issues with Kaliban’s recommendations, the raid leader should say that the Oracle’s authority is final for now, and if it needs to be discussed whether or not we use Kaliban in the future, that can be addressed in a guild meeting.

The Oracle is INSIDE YOUR WOW

That’s right. There is a plugin that embeds all of the information on Kaliban’s site right into your game. So a raid leader doesn’t even need to leave their window to get Kaliban’s loot list. The addon is called ClassLoot.

As far as I’m concerned, it is an absolute must-have for any raid leader. I mean that. Absolute.

Here is how the item card looks for my beloved boots. Kaliban has not yet drawn any distinction between holy and discipline priests. Perhaps someday, but even without it, it’s a tremendous improvement over the “soft” systems most raid leaders use.

I currently know of no other authority that compares or competes with Kaliban. If you know of any, I’d love to hear!
 

In which he digressed radically from the stated mission of priesting, and veered into the more interesting territory of leadership and integrity.

Ah, the craziness that is raid leadership. There is too much to say to capture it all in one post. Or one blog, devoted entirely to raiding. Or one blogosphere.

Failure #1: “We don’t take pugs”

I spent several months in a casual guild. More accurately, “a casual guild that raids.” Ok, so failure is built right in, but let’s ignore that for now.

One time in TK we had to pug a healer. Twenty four guildies, one pug. It seemed that folks kind of knew him, so he wasn’t a complete stranger. Loot reaver drops T5 shoulders, and because we had a pug, our GM said that anyone who needed it (guild or pug) should roll, rather than using DKP. Pug priest wins the roll, and the guild’s main tank, who had been saving DKP for months for those shoulders, seethes, since it was a warrior/priest/druid item.

After the raid is over, seething turns into full-on hissy fit. Spreads to other guildies. GM turns hissy fit turns into new guild policy: No. Pugs. Ever.

“Wow,” I said to myself. “How come this only became an issue after the pug won? Shouldn’t loot rules have been clearly articulated and acknowledged by all beforehand? Maybe even discussed, before the GM announced a final policy? Shouldn’t our MT have been ticked off before the run? At the policy, not the result? Or shouldn’t he at least have accepted the fact that loot rules would be different because we needed to pug a healer to do the run?”

Failure #2: “No, we really don’t take pugs”

Fast forward a month. Casual Guild that Raids is having a hard time filling SSC on Saturday night. Really hard time. Nineteen…ok, now twenty…twenty-one…and that’s it, we hit the ceiling of people that even vaguely qualify for SSC. And this is not a raid on farm, or an easy-mode post-nerf walk through the park. Twenty-one is not enough. Desperate phone calls to offline guildies commence.

I’ve been politely whispering to the RL that I have two friends I play with a lot, a mage and a hunter, who are not only geared enough for the raid (far more geared than most guildies), but are skilled players. Team players. Know how to run out of the fire. Have offered to pass on loot, just willing to help. I believe I had enough clout to make my recommendations carry some weight.

“I’d rather take some half-dead guildie than wipe ‘cause of some pug.”

Hard to describe the amount of spit required to say the word “pug” in that sentence as it came thru on vent.

Okies…begin planning an exit strategy from Casual Guild that Raids.

Alternate Universe: This time, with Leadership

Original TK raid goes down without a pug. We can live with 24.

Or – we get a pug to fill slot #25. GM announces that, like it or not, we need to fill a slot with a guest healer, and therefore they have a right to roll on loot, within certain reasonable and stated bounds. This is the price we must pay to make this happen. Guildies surrender, because they want to do the raid rather than not.

Loot reaver drops T5 shoulders. GM acts on the stated policy, allows priest to roll. And lo, the pug priest wins. Grats from all, perhaps even with an acknowledgement that in some way he deserved such good luck for helping us out. Main tank bites his tongue, hopes for better luck next time.

GM gives two epic gems to the top DKP, the one who would have won the shoulders, as a consolation. The warrior, while not as happy as he would have been with shoulders, realizes that the GM did the best job under the circumstances.